{"id":19333,"date":"2017-12-18T11:54:22","date_gmt":"2017-12-18T10:54:22","guid":{"rendered":"https:\/\/letali.be\/information-utile"},"modified":"2024-01-10T15:04:11","modified_gmt":"2024-01-10T14:04:11","slug":"information-utile","status":"publish","type":"page","link":"https:\/\/letali.be\/fr\/information-utile\/","title":{"rendered":"Information utile"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-color:#03a9f4;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-border-color:#8bc34a;--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:40;line-height:1.2;\">Information utile<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>Voici la foire aux questions en de l&rsquo;information utile sur l&rsquo;utilisation de notre site web<\/p>\n<\/div><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: #ffffff } #accordian-1 .fusion-panel { border-color:#cccccc; border-width:1px; background-color:#ffffff; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Montserrat\";font-style:normal;font-weight:600;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Karla\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #00708b !important;border-color: #00708b !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #94ad39;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #94ad39;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #94ad39!important;border-color: #94ad39!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">Tout<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".commande\" href=\"#\">Commande<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".informations-sur-le-produit\" href=\"#\">Informations sur le produit<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-19563 commande \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je payer<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/letali.be\/fr\/author\/nin0\/\" rel=\"author\">Nin0<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-02-16T08:13:11+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19563\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19563\" href=\"#collapse-1-19563\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je payer<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19563\" aria-labelledby=\"faq_1-19563\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><p>Tous les prix sur le site web sont TVA inclusif (21%). Modes de paiement\u00a0:<\/p>\n<ul>\n<li>Bancontact\/Mister Cash<\/li>\n<li>Visa\/Mastercard<\/li>\n<li>iDeal<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-19439 informations-sur-le-produit \"><span class=\"entry-title rich-snippet-hidden\">Quel sont les frais de transport?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/letali.be\/fr\/author\/nin0\/\" rel=\"author\">Nin0<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-20T08:28:03+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19439\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19439\" href=\"#collapse-1-19439\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel sont les frais de transport?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19439\" aria-labelledby=\"faq_1-19439\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><p>En Belgique:<\/p>\n<ul>\n<li>Y-compris si vous le collectez votre commande \u00e0 Malderen ou \u00e0 Mortsel (sur rendez-vous)<\/li>\n<li>BPost pacquet avec num\u00e9ro de suivi: \u20ac4,50 pour des commandes jusqu\u2019\u00e0 \u20ac 75; gratuit pour des commandes au dessus de\u00a0\u20ac 75<\/li>\n<\/ul>\n<p>Europe en dehors de la Belgique:<\/p>\n<ul>\n<li>Zone 1: Allemagne, France, Pays Bas, Luxembourg\n<ul>\n<li>BPost pacquet avec num\u00e9ro de suivi: \u20ac4,50 pour des commandes jusqu\u2019\u00e0 \u20ac 100; gratuit pour des commandes au dessus de\u00a0\u20ac 100<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>Zone 2 : Danemark, Finlande, Gr\u00e8ce, Hongrie, Irlande, Italie, Pologne, Portugal, R\u00e9publique Tch\u00e8que, Royaume-Uni, Su\u00e8de\n<ul>\n<li>BPost pacquet avec num\u00e9ro de suivi: \u20ac15 pour des commandes jusqu\u2019\u00e0 \u20ac 200; gratuit pour des commandes au dessus de\u00a0\u20ac 200<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>Zone 3 : Autres pays en Europe\n<ul>\n<li>BPost pacquet avec num\u00e9ro de suivi: \u20ac25 pour des commandes jusqu\u2019\u00e0 \u20ac 250; gratuit pour des commandes au dessus de\u00a0\u20ac 250<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-19371 commande \"><span class=\"entry-title rich-snippet-hidden\">Nous ambitionner une client\u00e8le \u00e0 100% satisfaite !<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/letali.be\/fr\/author\/nin0\/\" rel=\"author\">Nin0<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-12-18T14:21:16+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19371\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19371\" href=\"#collapse-1-19371\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Nous ambitionner une client\u00e8le \u00e0 100% satisfaite !<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19371\" aria-labelledby=\"faq_1-19371\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-4\"><p>Nous vous prions de bien vouloir contr\u00f4ler les articles re\u00e7us d\u00e8s r\u00e9ception. Si vous constatez un manque \u00e0 un article, vous devez informer <strong>Letali<\/strong> dans les 7 jours par <a href=\"\/Juwelen?page_id=18415\">email<\/a> ou courrier recommand\u00e9. Dans ce cas, nous pourrions remplacer l\u2019article concernant. Pour plus d\u2019infos, veuillez lire les conditions g\u00e9n\u00e9rales.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-19337 commande \"><span class=\"entry-title rich-snippet-hidden\">Pour des envois internationaux<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/letali.be\/fr\/author\/nin0\/\" rel=\"author\">Nin0<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-12-18T11:59:32+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19337\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19337\" href=\"#collapse-1-19337\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pour des envois internationaux<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19337\" aria-labelledby=\"faq_1-19337\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-5\"><p>Tous frais de douanes, imp\u00f4ts, autres \u2026 qui doivent \u00eatre faits, devront \u00eatre pay\u00e9 par le client.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-19331 informations-sur-le-produit \"><span class=\"entry-title rich-snippet-hidden\">Quel est le mat\u00e9riel utilis\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/letali.be\/fr\/author\/nin0\/\" rel=\"author\">Nin0<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-12-18T11:49:11+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19331\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19331\" href=\"#collapse-1-19331\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel est le mat\u00e9riel utilis\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19331\" aria-labelledby=\"faq_1-19331\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><p>Le mat\u00e9riel des articles en m\u00e9tal est un alliage sur base de cuivre, avec une couche color\u00e9e dessus. Les articles ne contiennent pas de nickel. Sauf si c\u2019est \u00e9crit explicitement, les articles ne sont pas faits en m\u00e9tal pr\u00e9cieux.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3060,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19333","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information utile &#8226; Letali Juwelenonderdelen<\/title>\n<meta name=\"description\" content=\"Dans notre section d&#039;informations utiles, vous trouverez des r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es. 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